General terms and conditions of printy A. Wittek GmbH, as of May 2019

1. Subject of the contract and contractual basis
are all services of printy A.Wittek GmbH, according to currently published price lists. The terms and conditions apply to this financial statement and to all future business. As a part of this contract, only these terms and conditions, our data processing instructions and, if necessary, a corresponding order data processing agreement apply.
2. Conclusion of contract
Our published offers are non-binding and are only an invitation to submit offers. If the customer places the order through a means of distance communication, the contract is concluded only by a confirmation. This must be done no later than three working days after receipt of the order.
3. Prices
related to page, piece or copy result from the currently published price lists. We hold the right for pricechanges. Deviating, individual price agreements require a written confirmation.
4. Illegal orders
Banknotes, ID documents, stamps, etc. we do not reproduce on a scale of 1: 1 and not in color. Likewise, we do not make any covers or changes to document templates.
We can cancel the execution even after confirmation of the order, if
- the fulfillment of the mandate would violate applicable penal laws or be punished as an administrative offense;
- the purpose of the submission is obviously to pursue racist, xenophobic, violent, radical or otherwise anti-constitutional objectives;
- the bill violates general ethical values ​​or is classified as immoral for other reasons;
- a possibly required order data processing agreement does not materialize.

5. Compliance with intellectual property rights of third parties
The customer guarantees that the templates which he makes available to us for the execution of the order do not violate any copyright, trademark or other proprietary rights of third parties, the general right of privacy or other rights of third parties. In any case, the customer is in possession of the copying and reproduction rights of the submissions submitted by him. If claims of third parties are nevertheless infringed by our performance, the customer must indemnify us from any claims. This also includes any legal costs incurred (legal fees and court costs).
6. Processing of the order
Digital templates must be provided in the data format agreed with the customer and as a duplicate. The customer further warrants that the files provided do not contain any malware.
The basis of the workmanship is the templates, as well as the customer or one of them third party received for immediate release (printer, plotter, digital copier).If the data provided by the customer can not be processed properly, the customer will be informed immediately and given the opportunity for follow-up within a reasonable period of time. If we offer the customer the execution of the rework at the same time, he can assign this to the conditions offered in the context. If neither a rework nor a commission within the specified period, we can terminate the contract. If the customer submits the data to a storage medium, this will be returned to the customer together with the product to be produced.

7. Notes on the quality of the performance / proof Due to different technology, material and processing conditions for us and the customer, deviations between the quality of output can occur for us and the customer. For laminating, sealing and laminating also minor color and tone deviations of originals or originals can occur to the product.If agreed, the customer receives a test issue or proof for release. If this was not desired or if he did not supply a pressure test to determine the quality of the product, the quality of the product depends on the medium type and quality. This includes slight deviations in size, color and tone for the template. In the case of works in scale, warranty for exact settings is assumed. Subsequent shrinkage or stretching of the material used by external influences, such as moisture, temperature or light can lead to dimensional differences. The customer is advised that the original artwork may also be adversely affected by proper processing by inherent properties. These changes are e.g. Age-related brittleness of transparent originals, enlargement of already existing tears on originals, cracks at existing folds of the original, the demolition of self-adhesive foils or other adhesive materials as well as of self-adhesive border tapes.

8. Subsequent changes
A change of the order, which is desired after order confirmation by the customer, is only possible with our consent. As a change of an order is also a change of the order data, such. the bill-to party, the delivery address, the shipping method, the method of payment. We reserve the right to make the approval dependent on the compensation of the associated expenses.
9. Delivery times
Delivery dates / times are only binding if they have been confirmed in writing by printy A.Wittek GmbH and if the customer provides all data, templates, approvals, etc. required for the fulfillment of the order at the agreed time. The delivery period is deemed to have been met when the order has been completed and the printed matter is ready for dispatch or collection. Force majeure and involuntary inability, such as power failure, machine defects and network disturbances extend the delivery period by the duration of the hindrance.
The delivery of the order to the specified place is not part of the delivery period.
10. Shipping / pickup
The customer is obliged to pick up or accept the finished product.
Pickup by a third party is only possible upon presentation of a power of attorney, unless otherwise agreed.
Shipping is at the risk of the customer, unless the delivery has been agreed by us. The customer has to pay for shipping and handling costs according to our list prices.
11. Terms of payment
Immediate orders are to be paid at the cash desk or by EC card number system. For debit card payments under € 20, - gross order value we charge € 0.50 processing fee. We are not obliged to accept non-cash means of payment.
For invoice amounts under € 20, - we expect immediate cash payment. If invoicing is required below this amount, we charge a minimum quantity surcharge of € 3.50.
For the payment of the invoice, an agreed period of 14 days applies, without deduction. In case of late payment we charge default interest of 7% above the respective discount rate of the LZB.
Offsetting by the customer is only possible with legally established or recognized by us counterclaims.
12. Retention of title
All manufactured products remain our property until the fulfillment of all our claims against the customer (reserved goods). An assignment of the reserved goods by the customer to a third party is not permitted.
13. Material and legal liability
Our products are subject to legal defects of title and title.
14. Liability and warranty
We are liable for damages, if these are based on an intentional or grossly negligent breach of duty by us or on an intentional or grossly negligent breach of duty by our legal representatives or vicarious agents.
Material that the client provides to printy A.Wittek GmbH is processed exclusively at his own risk. This refers to the printing, laminating, cellophaning, drilling, reaming, folding and cutting of these materials.
In the case of force majeure and involuntary inability, such as power failure, machine defects and network disruptions, delivery periods shall be extended by the duration of the impediment (as described in paragraph 9). We expressly point out that these failures occur at any time,
- 4 -
Incalculable up to 8 hours in addition to the normal processing time of 3 hours for immediate jobs of small scale, so the processing of bachelor and master theses, can continue.
If the customer fails to make due to force majeure stop production, fundamentally important deadlines, the A. Wittek GmbH can not be held liable for the resulting consequential damages of the customer.
In addition, for non-culpable loss or damage to us submitted original templates in your favor insurance protection up to a maximum of 15,000, - Euro within the framework of a by the trade association copy and media technology e.V. concluded insurance contract.
Complaints from service contracts must be made in writing within 3 days of collection. You are limited to the right of replacement delivery of our choice.
15. Privacy Policy
In the context of the contract initiation and fulfillment personal data of the customer are processed. Here we refer to our privacy policy. If we perform order data processing for the customer because we process personal data of third parties for him, a corresponding order data processing agreement must be concluded.
16. Right of withdrawal for services
For services, the right of withdrawal expires after the consumer confirms his consent to the execution of the order, and the entrepreneur has provided the service completely.
17. Final provision
The cancellation, amendment or supplement of these terms and conditions must be in writing. Verbal collateral agreements, including those prior to the award of the contract, have no legal validity. Should individual points of these terms and conditions be invalid or invalid, this will not affect the validity of the remaining terms and conditions. The ineffective provision shall be replaced by another provision which approximates the economic purpose.
Jurisdiction and place of fulfillment is Munich