FAQ

-why PDF?-

The PDF (portable document format) is a cross-platform file format for printing documents. The advantage of this format is that it allows to print your file at an external printer in the same form as it exists at home. You freeze, so to speak, the various PDF settings and profiles of your application file (word, power point, indesign, etc.) so that ir ia possible for the external printing machine to create an identical reproduction. See also The Little Guide to printy Digidruck print data creation

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-How to create a PDF Guide-

small printy Digitalprint Guide for preparing your File

1. set your document in the same size in which it is printed. Do not create multiple template on a larger format. Place your document in a DIN format and avoid a system in letter format

2. Elements that are printed to the edge of the sheet, in so-called trailing edge printing, please provide with 3mm bleed. In other words, backgrounds and pictures can draw 3 mm beyond the trimmed size. Headings and key ingredients place but within minutes of the final format with a safe distance. 3 mm from the edge or fold of paper. This will avoid white borders and text your information does not fall victim to the necessary trimming.

3. images and color depictions please do not compress,  if your images are still not present in any color mode, please set to CMYK. If your images are already available in RGB, we recommend you keep the data.  Our machines will interprete RGB to CMYK data for the press itself . This can lead to color variations. but our print controller is set with latest profiles for conversion, the result is often better than an uncontrolled conversion using a graphics program.

4. Set multi-page documents in the order in such a way as scrolls later. Also add any blank pages in the document needed. The so-called imposition, including creep in brochures, we''ll do for you

5. For double-sided printing is for pagination: page numbers in the right sides, front pages, to create as odd numbers, centered or right justified. Left sides, backs are, accordingly, just as page numbers, centered or left justified to apply. Chapter beginnings are generally provided right sides, fronts, and therefore with an odd number.

6. Do not trust the color reproduction of your monitor or desktop printer. Only professionally calibrated Professional can display colors correctly. It is better, create an convenient proof on our high performance digital printers.

7. Save your document as clean PDF, best described as a PDF/X-3 file from. Main focus here is that the correct resolution images (color and b / w 600 dpi 1200 dpi and line 1:1) and that all fonts and images are involved. This is most easily through Acrobat Distiller.

8. Applications directly from your desktop publishing programs such as MS Word, powerpoint, quark xpress, Indesign, Coreldraw, latex, Scribus, and other programs we cant implement  1:1. This fact is unfortunately due to technical reasons.

-My file, is not a PDF file?-

For example, you can create with the program FreePDF (Windows) PDF files easily. A guide can be found there as well.
Similarly, the Office program Openoffice.org (Windows, Linux, Mac) is able to create PDF files.

-Can Monochrome and color prints be run on the same printer?-

We select the appropriate digital printing machine for your order. This separates colored and b/w or gray pages if they are created in CMYK. Please make sure that gray graphics and logos in particular are embedded in shades of gray and not as the color "grey", Graphics in RGB or the color "grey" are billed as color pages from the digital press and printy.

.-In what format should I set my works size?-

Please create theses in DIN A4, even if you want to receive DIN A5. Create flyers and business cards in your original size and only in single copies. Necessary multiplications are created by printy.

-Environment?-

Printy produces the most ecological way. All production machines have been awarded the Blue Angel. Environment - recycling paper we keep in stock. All papers are FSC certified.

-Are my upload files available to others?-

No, your data is secure and not publicly accessible.
Printy treats your personal documents and information strictly confidential.

-How is the quality the glue binding?-

For binding, we use Hotmelt Planamelt pro, double milling and groove the spines of the book then connecting the envelope with side gluing. Planamelt per adhesive has a PUR-like binding power and is also free of hazardous substances. Our perfect Glue bindings are recognized by university, durable and look good.

-Can the Cover and spine be printed?-

We have a large selection of cartonages, suitable for printing your cover.
If you want printing on the spine, we need at least 35 pages and a text file with the information.

-Up to how many pages can be binded?-

Specifically, the following number of sheets are possible:

thermal binding - up to 450 sheets, 80gr. Material per bond
Plastic spiral binding - up to 350 sheets, 80gr.Material per bond
Wire-o binding - up to 250 sheets per 80gr.Material binding

-How can I determine the price?-

The total price is quick to identify by our cost calculator.
For complex and large orders, we provide you with an personal offer .

-Which delivery time do I have?-

In our headquarter Luisenstr. printing and binding(<8 copies) will be completed on the same work day within 3 Hours. You must deliver your work until 14.00 p.m.

-Are Deliveries possible in other European countries?-
 
Deliveries are made by DHL or UPS national and EU wide.
We determine the most economical rate.
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-Terms of payment:-

Payment for residential customers is in cash or by debit card debit. Similarly, we expect new business customers account balance in cash or by debit card debit. Invoices are payable without deduction. Partial payments are not allowed ..

-Complaints:-

Basically, in custom designed products, the right of withdrawal. If the goods are broken, however, of course a free of charge and promptly replacement will be delivered.

-study materials:-

the studymaterials sold in the shop are not made by us, we are not responsible for the content. You will not pass the exam only rely on them. We are happy to update any mistakes duplication.